Privacy Policy

1. General
The protection of personal data is of utmost importance to us. Personal data is processed exclusively in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), the Austrian Data Protection Act (DSG), and all other applicable data protection regulations.

This Privacy Policy informs you, pursuant to Articles 13 and 14 GDPR, about the nature, scope, purposes, and legal bases of the processing of personal data in connection with the use of the website austriareal.com and within the scope of our activities as a real estate broker.

2. Controller
Austria Real GmbH
Jasomirgottstraße 6/Xf
1010 Vienna
Austria
Phone: +43 1 2632 555
Email: office@austriareal.com

3. Technically Necessary Data Processing When Visiting the Website
When visiting our website, the following data is automatically processed for technical reasons:
IP address, date and time of access, accessed pages, browser type, operating system, referrer URL.

This processing is carried out exclusively to ensure the functionality, security, and stability of the website.

Legal basis:
Art. 6(1)(f) GDPR.

4. Contact and Management of Interested Parties
When contacting us via form, email, telephone, or real estate platforms, we process the personal data you provide in order to handle your request and to initiate and perform brokerage relationships.

Legal basis:
Art. 6(1)(b) GDPR.

5. Newsletter and Promotional Information
Newsletters or promotional information are sent exclusively based on prior explicit consent using the double opt-in procedure.

Legal basis:
Art. 6(1)(a) GDPR.

6. CRM System JUSTIMMO
For managing interested parties, customers, properties, and brokerage data, we use the real estate CRM system JUSTIMMO as a processor pursuant to Art. 28 GDPR.

Legal bases:
Art. 6(1)(b) GDPR
Art. 6(1)(f) GDPR.

7. Real Estate Portals
For marketing purposes, property-related data is transmitted to real estate portals. Personal data of interested parties is processed only if they actively contact us.

Legal basis:
Art. 6(1)(b) GDPR.

8. Cookies and Consent Management
Our website uses cookies. Cookies are small text files stored on your device that enable certain website functions.

We distinguish the following categories:
Technically necessary cookies, statistical cookies, and marketing cookies, which are activated only after explicit consent.

9. Google Analytics
Google Analytics is used exclusively within the “Statistics” category and only after prior consent via the cookie banner.

Legal basis:
Art. 6(1)(a) GDPR.

10. Meta / Facebook (Marketing)
Services of Meta Platforms (e.g., Meta Pixel) are used exclusively within the “Marketing” category and only after explicit consent.

Legal basis:
Art. 6(1)(a) GDPR.

11. Withdrawal of Consent
You may withdraw or modify your consent at any time with effect for the future via the cookie settings.

12. Processors
External service providers are used exclusively as processors pursuant to Art. 28 GDPR.

13. Transfers to Third Countries
Personal data is transferred to third countries only if appropriate safeguards or explicit consent exist.

14. Data Retention
Personal data is stored only as long as necessary for the respective purposes or as required by law.

15. Data Security
We implement technical and organizational measures in accordance with the state of the art.

16. Rights of Data Subjects
Data subjects have the rights pursuant to Articles 15–21 GDPR.

17. Amendments
This Privacy Policy may be amended. The published version shall apply.

Status: December 2025